{"page":{"id":"01J7ED8PYAZAP2FK4CBTDARFQ8","name":"Userlane","url":"https://status.userlane.com/","updated_at":"2026-09-02T19:26:30Z"},"incidents":[{"id":"01M1HPFNK68XEQAGT5QWTQNBE9","name":"Elevated database CPU usage","status":"resolved","created_at":"2026-09-02T18:35:44Z","updated_at":"2026-09-02T19:26:30Z","resolved_at":"2026-09-02T19:26:30Z","impact":"minor","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01M1HSCMEVY5GJ7TKK54XXZNRA","body":"The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.","created_at":"2026-09-02T19:26:30Z","display_at":"2026-09-02T19:26:30Z","incident_id":"01M1HPFNK68XEQAGT5QWTQNBE9","status":"resolved","updated_at":"2026-09-02T19:26:30Z"},{"id":"01M1HR20MJFFS326NKWA32ZTTR","body":"The issue has been identified, and our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.","created_at":"2026-09-02T19:03:14Z","display_at":"2026-09-02T19:03:14Z","incident_id":"01M1HPFNK68XEQAGT5QWTQNBE9","status":"identified","updated_at":"2026-09-02T19:03:14Z"},{"id":"01M1HPFNK6Y0CANCWQZRS02CQT","body":"We are currently investigating reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.","created_at":"2026-09-02T18:35:44Z","display_at":"2026-09-02T18:35:44Z","incident_id":"01M1HPFNK68XEQAGT5QWTQNBE9","status":"investigating","updated_at":"2026-09-02T18:35:44Z"}]},{"id":"01KQ01DPX26EHP0X56HDBX9WM0","name":"US cluster nodes connectivity issue","status":"resolved","created_at":"2026-04-24T15:23:36Z","updated_at":"2026-04-24T23:31:12Z","resolved_at":"2026-04-24T23:31:12Z","impact":"major","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01KQ0XAGHKHV208BZYJPYV4STH","body":"The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.","created_at":"2026-04-24T23:31:12Z","display_at":"2026-04-24T23:31:12Z","incident_id":"01KQ01DPX26EHP0X56HDBX9WM0","status":"resolved","updated_at":"2026-04-24T23:31:12Z"},{"id":"01KQ04CBESPE6E11TYMDGMA4RA","body":"A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.","created_at":"2026-04-24T16:15:18Z","display_at":"2026-04-24T16:15:18Z","incident_id":"01KQ01DPX26EHP0X56HDBX9WM0","status":"monitoring","updated_at":"2026-04-24T16:15:18Z"},{"id":"01KQ01DPX2TZJFMMV7F9F5X4V1","body":"Newly deployed Kubernetes nodes in the US cluster were unable to run workloads due to networking issues, resulting in outages for several core services. Our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.","created_at":"2026-04-24T15:23:36Z","display_at":"2026-04-24T14:08:00Z","incident_id":"01KQ01DPX26EHP0X56HDBX9WM0","status":"identified","updated_at":"2026-04-24T15:28:55Z"}]},{"id":"01KHXVNWWYF1RVDPY0T3DMG0HM","name":"US - API performance degraded","status":"resolved","created_at":"2026-02-20T15:46:15Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2026-02-27T09:55:34Z","impact":"minor","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01KJF8CT4DKXS07ARDGXGD8EAP","body":"The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.","created_at":"2026-02-27T09:55:34Z","display_at":"2026-02-27T09:55:34Z","incident_id":"01KHXVNWWYF1RVDPY0T3DMG0HM","status":"resolved","updated_at":"2026-02-27T09:55:34Z"},{"id":"01KJ7J4MQAK4VYD35MG85AE0QP","body":"A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.","created_at":"2026-02-24T10:11:57Z","display_at":"2026-02-24T10:11:57Z","incident_id":"01KHXVNWWYF1RVDPY0T3DMG0HM","status":"monitoring","updated_at":"2026-02-24T10:11:57Z"},{"id":"01KJ2XE5VTH32AE1E6EF1TS035","body":"Our engineering team continues to actively work on resolving the performance issue affecting the US region. We are investigating the root cause and working toward a stable resolution. We will provide further updates as soon as more information becomes available. Thank you for your patience.","created_at":"2026-02-22T14:53:11Z","display_at":"2026-02-22T14:53:11Z","incident_id":"01KHXVNWWYF1RVDPY0T3DMG0HM","status":"identified","updated_at":"2026-02-22T14:53:11Z"},{"id":"01KHXVNWWY3RY1WY5CMV8TT5T2","body":"We are aware of a performance issue affecting the US region. The issue has been identified and our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.","created_at":"2026-02-20T15:46:15Z","display_at":"2026-02-20T15:46:15Z","incident_id":"01KHXVNWWYF1RVDPY0T3DMG0HM","status":"identified","updated_at":"2026-02-20T15:46:15Z"}]},{"id":"01KGM6665DMHG72GCX951Y6M02","name":"Segments with date filters not being activated","status":"resolved","created_at":"2026-02-04T11:21:48Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2026-02-05T09:43:49Z","impact":"minor","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01KGPJZFGE96J1PMGV70WPYDPX","body":"The issue has been resolved, and all services are now fully operational. The impact was not global (i.e. not all customers were impacted) and only occurred on segments that used a filter on date or external ID. Thank you for your patience, and we apologize for any inconvenience caused.","created_at":"2026-02-05T09:43:49Z","display_at":"2026-02-05T09:43:49Z","incident_id":"01KGM6665DMHG72GCX951Y6M02","status":"resolved","updated_at":"2026-02-05T09:43:49Z"},{"id":"01KGMFV5CC8D7JY3NPZBHBHXYR","body":"A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.","created_at":"2026-02-04T14:10:33Z","display_at":"2026-02-04T14:10:33Z","incident_id":"01KGM6665DMHG72GCX951Y6M02","status":"monitoring","updated_at":"2026-02-04T14:10:33Z"},{"id":"01KGM6665DCR5XR87XW2YKYZCG","body":"We're aware of an issue with segments that contain a date filter, resulting in associated content not being displayed to users.\n\nA fix has been identified. We will provide further updates as progress is made. Thank you for your understanding.","created_at":"2026-02-04T11:21:48Z","display_at":"2026-02-04T11:21:48Z","incident_id":"01KGM6665DMHG72GCX951Y6M02","status":"identified","updated_at":"2026-02-04T11:21:48Z"}]},{"id":"01KG2CV9XDKY6A45DZBTV8WT4R","name":"EU platform scaling issues","status":"resolved","created_at":"2026-01-28T13:31:52Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2026-01-28T15:46:13Z","impact":"major","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01KG2MH9E9NT8EA798RJC2JT30","body":"The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.","created_at":"2026-01-28T15:46:13Z","display_at":"2026-01-28T15:46:13Z","incident_id":"01KG2CV9XDKY6A45DZBTV8WT4R","status":"resolved","updated_at":"2026-01-28T15:46:13Z"},{"id":"01KG2EJ3HT4Z0CTG5ZGQRKG0EW","body":"A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.","created_at":"2026-01-28T14:01:48Z","display_at":"2026-01-28T11:20:00Z","incident_id":"01KG2CV9XDKY6A45DZBTV8WT4R","status":"monitoring","updated_at":"2026-01-28T14:02:08Z"},{"id":"01KG2EFSBCV76J7HD1CPKE2WTV","body":"We've identified an issue preventing our platform from scaling. Users might experience degraded performance or timeouts.\nWe're rolling out a fix that will take up to 3 hours to fully deploy","created_at":"2026-01-28T14:00:32Z","display_at":"2026-01-28T09:20:00Z","incident_id":"01KG2CV9XDKY6A45DZBTV8WT4R","status":"identified","updated_at":"2026-01-28T14:01:20Z"}]},{"id":"01KC691CFAV1DE0G4131P022CQ","name":"Degraded performance","status":"resolved","created_at":"2025-12-11T08:39:27Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2025-12-11T12:41:43Z","impact":"minor","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01KC6PWZRMBTMRFNFNRE85P53Q","body":"The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.","created_at":"2025-12-11T12:41:44Z","display_at":"2025-12-11T12:41:43Z","incident_id":"01KC691CFAV1DE0G4131P022CQ","status":"resolved","updated_at":"2025-12-11T12:41:44Z"},{"id":"01KC6JPHCD0TT4XVYZZQC64H3C","body":"A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.","created_at":"2025-12-11T11:28:18Z","display_at":"2025-12-11T11:28:18Z","incident_id":"01KC691CFAV1DE0G4131P022CQ","status":"monitoring","updated_at":"2025-12-11T11:28:18Z"},{"id":"01KC6HK1E0HADNCRE3WBGMTQ5Z","body":"We are still investigating reports of slow response times affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.","created_at":"2025-12-11T11:08:55Z","display_at":"2025-12-11T11:08:55Z","incident_id":"01KC691CFAV1DE0G4131P022CQ","status":"investigating","updated_at":"2025-12-11T11:08:55Z"},{"id":"01KC6ARKN6N678ZTTS6QGAG4SJ","body":"We continue t investigate reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.","created_at":"2025-12-11T09:09:37Z","display_at":"2025-12-11T09:09:37Z","incident_id":"01KC691CFAV1DE0G4131P022CQ","status":"investigating","updated_at":"2025-12-11T09:09:37Z"},{"id":"01KC6A8V2Y1G7946ABPWP9M4WF","body":"A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.","created_at":"2025-12-11T09:01:00Z","display_at":"2025-12-11T09:01:00Z","incident_id":"01KC691CFAV1DE0G4131P022CQ","status":"monitoring","updated_at":"2025-12-11T09:01:00Z"},{"id":"01KC6A7JVEBG3H01GTH76F9P2Y","body":"The issue has been identified, and our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.","created_at":"2025-12-11T09:00:19Z","display_at":"2025-12-11T09:00:19Z","incident_id":"01KC691CFAV1DE0G4131P022CQ","status":"identified","updated_at":"2025-12-11T09:00:19Z"},{"id":"01KC691CFAT0KFJMW1BNY4YAQT","body":"We are currently investigating reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.","created_at":"2025-12-11T08:39:28Z","display_at":"2025-12-11T08:39:27Z","incident_id":"01KC691CFAV1DE0G4131P022CQ","status":"investigating","updated_at":"2025-12-11T08:39:28Z"}]},{"id":"01K95D8W6TN0ZZHCDG9JB47XX9","name":"Degraded API on US","status":"resolved","created_at":"2025-11-03T17:47:07Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2025-11-05T10:24:25Z","impact":"minor","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01K99RQPKY07DMMDCX7R4Q7PSG","body":"The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.","created_at":"2025-11-05T10:24:25Z","display_at":"2025-11-05T10:24:25Z","incident_id":"01K95D8W6TN0ZZHCDG9JB47XX9","status":"resolved","updated_at":"2025-11-05T10:24:25Z"},{"id":"01K95ENCV0Y7H44S116Y96PAPT","body":"The platform is stable, but we'll continue monitoring the status and provide any relevant updates.","created_at":"2025-11-03T18:11:26Z","display_at":"2025-11-03T18:11:26Z","incident_id":"01K95D8W6TN0ZZHCDG9JB47XX9","status":"monitoring","updated_at":"2025-11-03T18:11:26Z"},{"id":"01K95D8W6T7DY9W5XZDGKEZAS2","body":"We're currently experiencing issues on our US platform. Our cloud provider is throttling our scaling capabilities, which means a lot of request might fail or take a long time to be resolved.","created_at":"2025-11-03T17:47:07Z","display_at":"2025-11-03T17:47:07Z","incident_id":"01K95D8W6TN0ZZHCDG9JB47XX9","status":"identified","updated_at":"2025-11-03T17:47:07Z"}]},{"id":"01K8RBREA57F5VNES6AXQSSJCV","name":"CDN issues","status":"resolved","created_at":"2025-10-29T16:10:33Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2025-10-30T09:00:24Z","impact":"critical","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01K8T5HH5VE7BGKKFMCZCRHS36","body":"The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.","created_at":"2025-10-30T09:00:24Z","display_at":"2025-10-30T09:00:24Z","incident_id":"01K8RBREA57F5VNES6AXQSSJCV","status":"resolved","updated_at":"2025-10-30T09:00:24Z"},{"id":"01K8S38W6R00HM2B5ZQJVE305T","body":"Services are now back online and operating normally. Our cloud provider has implemented a fix, and we are observing recovery across all services.\n\nWe will continue to monitor system performance closely to ensure stability.","created_at":"2025-10-29T23:01:28Z","display_at":"2025-10-29T23:01:28Z","incident_id":"01K8RBREA57F5VNES6AXQSSJCV","status":"monitoring","updated_at":"2025-10-29T23:23:03Z"},{"id":"01K8RVF7ERGHRX1JX7NEM85440","body":"We're seeing almost full recovery for all affected services. We'll continue monitoring.","created_at":"2025-10-29T20:45:08Z","display_at":"2025-10-29T20:45:08Z","incident_id":"01K8RBREA57F5VNES6AXQSSJCV","status":"monitoring","updated_at":"2025-10-29T20:45:08Z"},{"id":"01K8RN0XY8M409NVCBYYEFPWE5","body":"We continue to monitor the situation closely. Our cloud provider is still working on a fix for the underlying issue impacting content delivery and access to frontend services.","created_at":"2025-10-29T18:52:28Z","display_at":"2025-10-29T18:52:28Z","incident_id":"01K8RBREA57F5VNES6AXQSSJCV","status":"investigating","updated_at":"2025-10-29T18:52:28Z"},{"id":"01K8RFGM8BQF0C4G7GWBPN18VG","body":"We are currently experiencing an outage impacting access to our web application. Users may encounter loading failures or unavailable frontend interfaces.\n\nThe issue has been traced to an ongoing outage with one of our cloud infrastructure providers, which is affecting content delivery and portal availability globally. The provider is actively working on mitigation and has initiated failover operations to restore normal access.\n\nOur engineering team is monitoring the situation closely and will continue to provide updates as more information becomes available.","created_at":"2025-10-29T17:16:11Z","display_at":"2025-10-29T17:16:11Z","incident_id":"01K8RBREA57F5VNES6AXQSSJCV","status":"investigating","updated_at":"2025-10-29T17:16:11Z"},{"id":"01K8RBREA53PMX4D6RP4525B5Q","body":"We've detected an issue with our CDN provider, affecting most front end services.","created_at":"2025-10-29T16:10:33Z","display_at":"2025-10-29T16:10:33Z","incident_id":"01K8RBREA57F5VNES6AXQSSJCV","status":"investigating","updated_at":"2025-10-29T16:10:33Z"}]},{"id":"01K7465GHQYTAZC4JQ2E2PGV43","name":"Frontend CDN degraded","status":"resolved","created_at":"2025-10-09T09:52:19Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2025-10-09T16:00:00Z","impact":"major","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01K76PG1F8H3ENXPVRNGJKCMFJ","body":"The incident has been resolved by our CDN provider and all services are back to normal","created_at":"2025-10-10T09:16:10Z","display_at":"2025-10-09T16:00:00Z","incident_id":"01K7465GHQYTAZC4JQ2E2PGV43","status":"resolved","updated_at":"2025-10-10T09:16:37Z"},{"id":"01K74SMR8NP9BNM9G6EC90SYD2","body":"Services should be back to normal. We'll continue monitoring the status.","created_at":"2025-10-09T15:32:41Z","display_at":"2025-10-09T15:32:41Z","incident_id":"01K7465GHQYTAZC4JQ2E2PGV43","status":"monitoring","updated_at":"2025-10-09T15:32:41Z"},{"id":"01K7465GHQ4J6HCD30V0KWVW88","body":"We've identified an issue with our CDN provider which is affecting our frontend services.","created_at":"2025-10-09T09:52:19Z","display_at":"2025-10-09T09:52:19Z","incident_id":"01K7465GHQYTAZC4JQ2E2PGV43","status":"identified","updated_at":"2025-10-09T09:52:19Z"}]},{"id":"01K0VYNT6RCHA25ARNV97S2A5M","name":"US - Performance degraded","status":"resolved","created_at":"2025-07-23T15:33:18Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2025-07-24T08:52:22Z","impact":"minor","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01K0XT4D0425H8DVV5GYZAP1YE","body":"We've worked closely with our cloud provider to address the recent scaling issue that was affecting our platform. A fix has been applied, and we've successfully validated that new nodes can now register correctly in our infrastructure. System performance has stabilized, and all services are operating normally.\n\nWe'll continue to monitor the situation closely to ensure full reliability.\n\nThank you for your patience.","created_at":"2025-07-24T08:52:22Z","display_at":"2025-07-24T08:52:22Z","incident_id":"01K0VYNT6RCHA25ARNV97S2A5M","status":"resolved","updated_at":"2025-07-24T08:52:22Z"},{"id":"01K0VYSFP64G7X28155M32QKX8","body":"We're currently working with our cloud provider to be able to scale our platform to handle the volume of requests. In the meantime, performance will be degrarded and some requests might time out.","created_at":"2025-07-23T15:35:19Z","display_at":"2025-07-23T15:35:19Z","incident_id":"01K0VYNT6RCHA25ARNV97S2A5M","status":"identified","updated_at":"2025-07-23T15:35:19Z"},{"id":"01K0VYNT6RCJ9CRM7AAGHRYY7H","body":"We're currently working with our cloud provider to be able to scale our platform to handle the volume of requests. In the meantime, performance will be degrarded and some requests might time out.","created_at":"2025-07-23T15:33:18Z","display_at":"2025-07-23T14:05:00Z","incident_id":"01K0VYNT6RCHA25ARNV97S2A5M","status":"investigating","updated_at":"2025-07-23T15:35:48Z"}]},{"id":"01JWE7ESMT9FMJTEND2TM5529N","name":"US Region - Degraded performance","status":"resolved","created_at":"2025-05-29T14:34:36Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2025-05-29T19:34:06Z","impact":"minor","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01JWERK6HCGT4ZGZRKRTJZ3700","body":"The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.","created_at":"2025-05-29T19:34:06Z","display_at":"2025-05-29T19:34:06Z","incident_id":"01JWE7ESMT9FMJTEND2TM5529N","status":"resolved","updated_at":"2025-05-29T19:34:06Z"},{"id":"01JWEC01SM9M03QV6MJWEPKRZV","body":"We've managed to partially scale our US platform. Most request should be back to normal.","created_at":"2025-05-29T15:53:56Z","display_at":"2025-05-29T15:53:56Z","incident_id":"01JWE7ESMT9FMJTEND2TM5529N","status":"monitoring","updated_at":"2025-05-29T15:53:56Z"},{"id":"01JWE7ESMT3229YE5RKGH2RQN0","body":"We have detected an scaling issue affecting our platform. Some requests might fail or take a long time to be resolved.\nWe are working with our cloud provider to fix the issue as soon as possible.","created_at":"2025-05-29T14:34:36Z","display_at":"2025-05-29T14:34:36Z","incident_id":"01JWE7ESMT9FMJTEND2TM5529N","status":"investigating","updated_at":"2025-05-29T14:34:36Z"}]},{"id":"01JTRBXSW74WNR629D8WZZBCV9","name":"US performance degraded","status":"resolved","created_at":"2025-05-08T16:33:43Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2025-05-08T17:12:04Z","impact":"minor","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01JTRE41GXV9R04PM2E3S4Z44F","body":"The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.","created_at":"2025-05-08T17:12:04Z","display_at":"2025-05-08T17:12:04Z","incident_id":"01JTRBXSW74WNR629D8WZZBCV9","status":"resolved","updated_at":"2025-05-08T17:12:04Z"},{"id":"01JTRD4YC80NEF6HJX8SNNW8V0","body":"A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.","created_at":"2025-05-08T16:55:05Z","display_at":"2025-05-08T16:55:05Z","incident_id":"01JTRBXSW74WNR629D8WZZBCV9","status":"monitoring","updated_at":"2025-05-08T16:55:05Z"},{"id":"01JTRBXSW74TYHN3320QAMPJFD","body":"We are currently investigating reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.","created_at":"2025-05-08T16:33:43Z","display_at":"2025-05-08T16:33:43Z","incident_id":"01JTRBXSW74WNR629D8WZZBCV9","status":"investigating","updated_at":"2025-05-08T16:33:43Z"}]},{"id":"01JPN65YPQ4HRCXM9WVEXMFHGC","name":"US performance degraded","status":"resolved","created_at":"2025-03-18T17:52:48Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2025-03-18T19:53:55Z","impact":"minor","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01JPND3QM67S0FQ53761VGZQY7","body":"The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.","created_at":"2025-03-18T19:53:55Z","display_at":"2025-03-18T19:53:55Z","incident_id":"01JPN65YPQ4HRCXM9WVEXMFHGC","status":"resolved","updated_at":"2025-03-18T19:53:55Z"},{"id":"01JPNAXJAT29VM1Z2AHQXDQ1HB","body":"The current status of the platform it's stable, but we'll continue to monitor for the next hours.","created_at":"2025-03-18T19:15:36Z","display_at":"2025-03-18T19:15:36Z","incident_id":"01JPN65YPQ4HRCXM9WVEXMFHGC","status":"monitoring","updated_at":"2025-03-18T19:15:36Z"},{"id":"01JPN6BY5FF4BVVF2KF90JV1K0","body":"Our cloud provider is experiencing network issues which could result in degraded performance for our services hosted in US.","created_at":"2025-03-18T17:56:04Z","display_at":"2025-03-18T17:56:04Z","incident_id":"01JPN65YPQ4HRCXM9WVEXMFHGC","status":"identified","updated_at":"2025-03-18T17:56:04Z"},{"id":"01JPN65YPQW8FBPFK2Z76WXDX7","body":"The issue has been identified, and our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.","created_at":"2025-03-18T17:52:48Z","display_at":"2025-03-18T17:52:48Z","incident_id":"01JPN65YPQ4HRCXM9WVEXMFHGC","status":"identified","updated_at":"2025-03-18T17:52:48Z"}]},{"id":"01JPJE3RFX6QKJYHRQV9R75N53","name":"Userlane backend outage","status":"resolved","created_at":"2025-03-17T16:13:41Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2025-03-17T17:15:47Z","impact":"critical","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01JPJHNF14PFRQJASJPXXYQZZ0","body":"The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.","created_at":"2025-03-17T17:15:47Z","display_at":"2025-03-17T17:15:47Z","incident_id":"01JPJE3RFX6QKJYHRQV9R75N53","status":"resolved","updated_at":"2025-03-17T17:15:47Z"},{"id":"01JPJEMZBJR61ZQZAKHV35FN5R","body":"A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.","created_at":"2025-03-17T16:23:05Z","display_at":"2025-03-17T16:23:05Z","incident_id":"01JPJE3RFX6QKJYHRQV9R75N53","status":"monitoring","updated_at":"2025-03-17T16:23:05Z"},{"id":"01JPJE6QW1H7KX9TFD9T9VH8A3","body":"The issue has been identified, and our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.","created_at":"2025-03-17T16:15:19Z","display_at":"2025-03-17T16:15:19Z","incident_id":"01JPJE3RFX6QKJYHRQV9R75N53","status":"identified","updated_at":"2025-03-17T16:15:19Z"},{"id":"01JPJE3RFXEWH6T0H8NVMM1J8V","body":"We are currently investigating reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.","created_at":"2025-03-17T16:13:41Z","display_at":"2025-03-17T16:13:41Z","incident_id":"01JPJE3RFX6QKJYHRQV9R75N53","status":"investigating","updated_at":"2025-03-17T16:13:41Z"}]},{"id":"01J82KFVP09YMQ9RZ5GE5KXKT0","name":"US authentication issues","status":"resolved","created_at":"2024-09-18T13:00:04Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2024-09-18T14:25:24Z","impact":"major","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01J82RC3Y1R18XGAN2MNCX6ZEH","body":"The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.","created_at":"2024-09-18T14:25:24Z","display_at":"2024-09-18T14:25:24Z","incident_id":"01J82KFVP09YMQ9RZ5GE5KXKT0","status":"resolved","updated_at":"2024-09-18T14:25:24Z"},{"id":"01J82PEWKB6RBDBBPT6RGB0KZQ","body":"A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.","created_at":"2024-09-18T13:51:58Z","display_at":"2024-09-18T13:51:58Z","incident_id":"01J82KFVP09YMQ9RZ5GE5KXKT0","status":"monitoring","updated_at":"2024-09-18T13:51:58Z"},{"id":"01J82M2E1DECB1VD8J94FHGNCS","body":"We've identified the issue as an unavailable database with our provider. We will provide further updates as progress is made. \n\nThis affects the creation/deletion/update of existing users. All other services should remain unaffected.","created_at":"2024-09-18T13:10:13Z","display_at":"2024-09-18T13:10:13Z","incident_id":"01J82KFVP09YMQ9RZ5GE5KXKT0","status":"identified","updated_at":"2024-09-18T13:10:13Z"},{"id":"01J82KFVP0KJYPKCVB5K433WAE","body":"We are currently investigating reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.","created_at":"2024-09-18T13:00:04Z","display_at":"2024-09-18T13:00:04Z","incident_id":"01J82KFVP09YMQ9RZ5GE5KXKT0","status":"investigating","updated_at":"2024-09-18T13:00:04Z"}]},{"id":"01J7ED90HPP2E4QNM8ETAXY0Z7","name":"Separate monitoring for our US Datacenter","status":"resolved","created_at":"2024-09-10T16:46:40Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2021-12-13T00:00:00Z","impact":"none","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01J7ED90HP0G8G4SKPSCSH218H","body":"US and EU Datacenters monitoring is now separated and uptime will be shown independently","created_at":"2024-09-10T16:46:40Z","display_at":"2021-12-13T00:00:00Z","incident_id":"01J7ED90HPP2E4QNM8ETAXY0Z7","status":"resolved","updated_at":"2024-09-10T16:46:40Z"}]},{"id":"01J7ED90XJTEMHDC69XXS1E8NH","name":"Authentication issue on our systems","status":"resolved","created_at":"2024-09-10T16:46:40Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2021-09-29T09:24:07Z","impact":"critical","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01J7ED90XJZ5DG2A3ZQV3YY533","body":"This incident has been resolved.","created_at":"2024-09-10T16:46:40Z","display_at":"2021-09-29T09:24:07Z","incident_id":"01J7ED90XJTEMHDC69XXS1E8NH","status":"resolved","updated_at":"2024-09-10T16:46:40Z"},{"id":"01J7ED90XJ67PHZT3ER6KPB9AC","body":"We are continuing to monitor for any further issues.","created_at":"2024-09-10T16:46:40Z","display_at":"2021-09-29T09:23:49Z","incident_id":"01J7ED90XJTEMHDC69XXS1E8NH","status":"monitoring","updated_at":"2024-09-10T16:46:40Z"},{"id":"01J7ED90XJTVANRZEHX5HBQEDY","body":"A fix has been implemented and we are monitoring the results.","created_at":"2024-09-10T16:46:40Z","display_at":"2021-09-29T09:22:44Z","incident_id":"01J7ED90XJTEMHDC69XXS1E8NH","status":"monitoring","updated_at":"2024-09-10T16:46:40Z"},{"id":"01J7ED90XJH4C8J8QQ3Z7B2124","body":"We are continuing to investigate this issue.","created_at":"2024-09-10T16:46:40Z","display_at":"2021-09-29T09:10:46Z","incident_id":"01J7ED90XJTEMHDC69XXS1E8NH","status":"investigating","updated_at":"2024-09-10T16:46:40Z"},{"id":"01J7ED90XJE3KECGWACQ2B2FY9","body":"We are currently investigating this issue.","created_at":"2024-09-10T16:46:40Z","display_at":"2021-09-29T09:00:37Z","incident_id":"01J7ED90XJTEMHDC69XXS1E8NH","status":"investigating","updated_at":"2024-09-10T16:46:40Z"}]},{"id":"01J7ED92NFPQVANFYZG9FC14V7","name":"Degraded performance on our systems","status":"resolved","created_at":"2024-09-10T16:46:42Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2020-11-17T16:44:03Z","impact":"minor","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01J7ED92NF2XSGTRCNKMVQ66HY","body":"This incident has been resolved.","created_at":"2024-09-10T16:46:42Z","display_at":"2020-11-17T16:44:03Z","incident_id":"01J7ED92NFPQVANFYZG9FC14V7","status":"resolved","updated_at":"2024-09-10T16:46:42Z"},{"id":"01J7ED92NF0D21W6M6MJXTDA77","body":"We are currently investigating this issue.","created_at":"2024-09-10T16:46:42Z","display_at":"2020-11-17T14:52:34Z","incident_id":"01J7ED92NFPQVANFYZG9FC14V7","status":"investigating","updated_at":"2024-09-10T16:46:42Z"}]},{"id":"01J7ED92WB6GJBFRXKQRCVRFQB","name":"Incident on our systems","status":"resolved","created_at":"2024-09-10T16:46:42Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2020-10-30T22:37:57Z","impact":"critical","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01J7ED92WBS050N74Y4S5K1QM5","body":"This incident has been resolved.","created_at":"2024-09-10T16:46:42Z","display_at":"2020-10-30T22:37:57Z","incident_id":"01J7ED92WB6GJBFRXKQRCVRFQB","status":"resolved","updated_at":"2024-09-10T16:46:42Z"},{"id":"01J7ED92WB2R4ZN1RVY7SG7HT4","body":"A fix has been implemented and we are monitoring the results.","created_at":"2024-09-10T16:46:42Z","display_at":"2020-10-30T22:28:44Z","incident_id":"01J7ED92WB6GJBFRXKQRCVRFQB","status":"monitoring","updated_at":"2024-09-10T16:46:42Z"},{"id":"01J7ED92WBAF83EXEK1X2J0JA7","body":"The issue has been identified and a fix is being implemented.","created_at":"2024-09-10T16:46:42Z","display_at":"2020-10-30T22:28:33Z","incident_id":"01J7ED92WB6GJBFRXKQRCVRFQB","status":"identified","updated_at":"2024-09-10T16:46:42Z"},{"id":"01J7ED92WB1PVWDYGW0X6PTGJB","body":"We are continuing to investigate this issue.","created_at":"2024-09-10T16:46:42Z","display_at":"2020-10-30T21:28:38Z","incident_id":"01J7ED92WB6GJBFRXKQRCVRFQB","status":"investigating","updated_at":"2024-09-10T16:46:42Z"},{"id":"01J7ED92WB82W07R0E81WK5QWN","body":"We are currently investigating an issue on our system","created_at":"2024-09-10T16:46:42Z","display_at":"2020-10-30T21:18:20Z","incident_id":"01J7ED92WB6GJBFRXKQRCVRFQB","status":"investigating","updated_at":"2024-09-10T16:46:42Z"}]},{"id":"01J7ED94MZ9BRP4AYV49TTD415","name":"Incident on our Backend","status":"resolved","created_at":"2024-09-10T16:46:44Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2020-05-07T12:43:55Z","impact":"major","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01J7ED94MZ0HV0H9625KNZSYY6","body":"This incident has been resolved.","created_at":"2024-09-10T16:46:44Z","display_at":"2020-05-07T12:43:55Z","incident_id":"01J7ED94MZ9BRP4AYV49TTD415","status":"resolved","updated_at":"2024-09-10T16:46:44Z"},{"id":"01J7ED94MZ05APVPZK5T16PDD4","body":"We are continuing to investigate this issue.","created_at":"2024-09-10T16:46:44Z","display_at":"2020-05-07T12:43:51Z","incident_id":"01J7ED94MZ9BRP4AYV49TTD415","status":"investigating","updated_at":"2024-09-10T16:46:44Z"},{"id":"01J7ED94MZ3QFZY31ZH8BW8P9B","body":"We are currently investigating this issue.","created_at":"2024-09-10T16:46:44Z","display_at":"2020-05-07T12:29:40Z","incident_id":"01J7ED94MZ9BRP4AYV49TTD415","status":"investigating","updated_at":"2024-09-10T16:46:44Z"}]},{"id":"01J7ED95KDPQ6YEAD8W9A90AHT","name":"API incident","status":"resolved","created_at":"2024-09-10T16:46:45Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2020-03-17T16:54:35Z","impact":"major","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01J7ED95KDKXDRFDT331WA11VW","body":"This incident has been resolved.","created_at":"2024-09-10T16:46:45Z","display_at":"2020-03-17T16:54:35Z","incident_id":"01J7ED95KDPQ6YEAD8W9A90AHT","status":"resolved","updated_at":"2024-09-10T16:46:45Z"},{"id":"01J7ED95KD04YY03V6KPFFQNN0","body":"A fix has been implemented and we are monitoring the results.","created_at":"2024-09-10T16:46:45Z","display_at":"2020-03-17T16:51:02Z","incident_id":"01J7ED95KDPQ6YEAD8W9A90AHT","status":"monitoring","updated_at":"2024-09-10T16:46:45Z"},{"id":"01J7ED95KD31V25AFJKCD8S2VF","body":"The issue has been identified and a fix is being implemented.","created_at":"2024-09-10T16:46:45Z","display_at":"2020-03-17T16:42:41Z","incident_id":"01J7ED95KDPQ6YEAD8W9A90AHT","status":"identified","updated_at":"2024-09-10T16:46:45Z"},{"id":"01J7ED95KD4X1Z8WF8DV5YJRD5","body":"We are continuing to investigate this issue.","created_at":"2024-09-10T16:46:45Z","display_at":"2020-03-17T16:40:42Z","incident_id":"01J7ED95KDPQ6YEAD8W9A90AHT","status":"investigating","updated_at":"2024-09-10T16:46:45Z"},{"id":"01J7ED95KDGGM04GYZ4J7NPWJB","body":"We are currently investigating this issue.","created_at":"2024-09-10T16:46:45Z","display_at":"2020-03-17T16:40:29Z","incident_id":"01J7ED95KDPQ6YEAD8W9A90AHT","status":"investigating","updated_at":"2024-09-10T16:46:45Z"}]},{"id":"01J7ED96D29TMQH453EP3PZX4E","name":"Slowing down","status":"resolved","created_at":"2024-09-10T16:46:46Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2020-03-09T11:04:14Z","impact":"minor","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01J7ED96D25ACKMBVCXTQ0KENK","body":"This incident has been resolved.","created_at":"2024-09-10T16:46:46Z","display_at":"2020-03-09T11:04:14Z","incident_id":"01J7ED96D29TMQH453EP3PZX4E","status":"resolved","updated_at":"2024-09-10T16:46:46Z"},{"id":"01J7ED96D2YWC9YKTZDWVDSMY7","body":"A fix has been implemented and we are monitoring the results.","created_at":"2024-09-10T16:46:46Z","display_at":"2020-03-09T10:54:22Z","incident_id":"01J7ED96D29TMQH453EP3PZX4E","status":"monitoring","updated_at":"2024-09-10T16:46:46Z"},{"id":"01J7ED96D2FX1E1QQ9QJRSWY4V","body":"The issue has been identified and a fix is being implemented.","created_at":"2024-09-10T16:46:46Z","display_at":"2020-03-09T10:53:04Z","incident_id":"01J7ED96D29TMQH453EP3PZX4E","status":"identified","updated_at":"2024-09-10T16:46:46Z"},{"id":"01J7ED96D20XHE86XK4FGY4KXS","body":"Userlane is currently slowed down. We are investigating the issue.","created_at":"2024-09-10T16:46:46Z","display_at":"2020-03-09T10:49:56Z","incident_id":"01J7ED96D29TMQH453EP3PZX4E","status":"investigating","updated_at":"2024-09-10T16:46:46Z"}]},{"id":"01J7ED9741YYV79FGH9FXQN766","name":"Internal incident","status":"resolved","created_at":"2024-09-10T16:46:46Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2020-02-10T16:16:05Z","impact":"major","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01J7ED9741E7T2VK6503HV3P1J","body":"We have experienced issues with our API due to a queuing system update. Our system might have slowed down for some of our users.The Translation import/export feature was unavailable during that time.The system is completely back to normal now.\n\nWe have taken on steps to avoid this issue in the future.We apologize for the inconvenience.","created_at":"2024-09-10T16:46:47Z","display_at":"2020-02-10T16:18:58Z","incident_id":"01J7ED9741YYV79FGH9FXQN766","status":"resolved","updated_at":"2024-09-10T16:46:47Z"},{"id":"01J7ED9741QVMPH39YNDSS60JY","body":"This incident has been resolved.","created_at":"2024-09-10T16:46:47Z","display_at":"2020-02-10T16:16:05Z","incident_id":"01J7ED9741YYV79FGH9FXQN766","status":"resolved","updated_at":"2024-09-10T16:46:47Z"},{"id":"01J7ED9741G2634S4K7JTRPJFK","body":"We are continuing to investigate this issue.","created_at":"2024-09-10T16:46:47Z","display_at":"2020-02-10T15:38:59Z","incident_id":"01J7ED9741YYV79FGH9FXQN766","status":"investigating","updated_at":"2024-09-10T16:46:47Z"},{"id":"01J7ED9741GHE135PNCEF8QR0D","body":"We are continuing to investigate this issue.","created_at":"2024-09-10T16:46:47Z","display_at":"2020-02-10T15:08:37Z","incident_id":"01J7ED9741YYV79FGH9FXQN766","status":"investigating","updated_at":"2024-09-10T16:46:47Z"},{"id":"01J7ED97410Q13VPJBDPNTTKK3","body":"We are currently investigating this issue.","created_at":"2024-09-10T16:46:46Z","display_at":"2020-02-10T15:01:00Z","incident_id":"01J7ED9741YYV79FGH9FXQN766","status":"investigating","updated_at":"2024-09-10T16:46:46Z"}]},{"id":"01J7ED97SY3KYRB10D5H2V0X4W","name":"Network issues","status":"resolved","created_at":"2024-09-10T16:46:47Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2020-01-13T14:46:57Z","impact":"major","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01J7ED97SY7ET5X2VBJQDRJ57V","body":"This incident has been resolved.","created_at":"2024-09-10T16:46:47Z","display_at":"2020-01-13T14:46:57Z","incident_id":"01J7ED97SY3KYRB10D5H2V0X4W","status":"resolved","updated_at":"2024-09-10T16:46:47Z"},{"id":"01J7ED97SY0490F27YZ7ESPNMR","body":"We are currently investigating this issue.","created_at":"2024-09-10T16:46:47Z","display_at":"2020-01-13T13:58:24Z","incident_id":"01J7ED97SY3KYRB10D5H2V0X4W","status":"investigating","updated_at":"2024-09-10T16:46:47Z"}]},{"id":"01J7ED97Z2RG5VY5ZGE6ZJ7SED","name":"Network issues","status":"resolved","created_at":"2024-09-10T16:46:47Z","updated_at":"2026-03-12T18:18:18Z","resolved_at":"2019-10-31T17:51:19Z","impact":"none","page_id":"01J7ED8PYAZAP2FK4CBTDARFQ8","incident_updates":[{"id":"01J7ED97Z21C55EEBZPE1Z9R81","body":"This incident has been resolved.","created_at":"2024-09-10T16:46:47Z","display_at":"2019-10-31T17:51:19Z","incident_id":"01J7ED97Z2RG5VY5ZGE6ZJ7SED","status":"resolved","updated_at":"2024-09-10T16:46:47Z"}]}]}