Azure network issues
Incident Report for Userlane
Resolved
This incident has been resolved.
Posted Oct 20, 2023 - 12:27 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 20, 2023 - 10:11 UTC
Update
From Azure:

Current Status: Power has been restored and the majority of devices are back online. Most customers should be seeing signs of recovery. We are continuing to work to restore the remaining devices to fully recover services.
Posted Oct 20, 2023 - 09:57 UTC
Monitoring
From Azure:

Current Status: Power has been restored, and we're currently in the process of restoring affected infrastructure. Updates will be shared as they become available.
Posted Oct 20, 2023 - 09:27 UTC
Identified
From Azure:

Starting at 07:31 UTC on 20 October 2023, we've determined a power event has briefly impacted a subset of infrastructure in the West Europe region. We're currently in the process of restoring affected infrastructure. Updates will be shared as information becomes available.
Posted Oct 20, 2023 - 08:47 UTC
Investigating
We are currently investigating this issue.
Posted Oct 20, 2023 - 07:45 UTC
This incident affected: API EU, Portal EU, Player-Editor EU, and Analytics EU.